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Open Team and choose Add a teammate. Invite by email is for someone who will sign in and manage their own bookings: the link is valid for 7 days, and resending it issues a new one. Staff without login is for someone who only needs a calendar: clients can book them, but they cannot sign in. The owner can invite admins and staff; an admin can invite staff. Team is part of the Business plan.

A seat is held by every active member, profiles without a login included, and by every invitation that is still waiting and has not expired. The invitation holds its seat from the moment it is sent, so the person it was sent to has a place when they accept. Revoking an invitation or deactivating a member frees the seat. The Business plan has no seat limit.

Texts are off until you switch them on in Settings → Notifications, both overall and for each event. Every text uses one message from your balance; when the balance reaches zero, texts stop and emails carry on. A client whose profile has Text this client switched off gets no texts at all, and a change made with Notify client off, or by dragging on the calendar, sends nothing. A text that could not be delivered is marked on the calendar.

Open Settings → Payments and choose Buy messages. Packs run from 50 to 500 messages and are paid for once, through Stripe. Messages do not expire, and the balance updates as soon as the payment clears. Only the owner can buy them, and only once the free trial has ended and a plan is active.

Nothing moves. Every appointment and shift stays at the same moment in time; what changes is the hour shown for it. A shift entered as 09:00–18:00 can read 08:00–17:00 afterwards, the times offered on your public page change, and a client booked for 14:00 can get a reminder saying 13:00. Only the owner can change the timezone, in Settings → Workspace.

Build it under Public page and choose Publish. Before the first publish, confirm your email address and your workspace timezone. Clients see the services you offer online, who provides them, and the free times inside your team's shifts. They book with a name and a phone number; email is optional. Unpublish page takes it down at once and keeps your draft. The public page is part of the Business plan.

Open Settings → Plan and choose Manage subscription; you cancel in the billing portal, without asking us. You keep everything until the end of the month you have already paid for, and the rest of that month is not refunded. After that the workspace becomes read-only, exactly as it does when a payment fails, and nothing is deleted.

At first, nothing stops working: the payment is tried again, and Settings → Plan offers Update payment method. If it keeps failing, the workspace becomes read-only inside — you can see bookings and clients but not change them. Your public page keeps taking bookings the whole time, and nothing is deleted. Paying restores full access as soon as the payment clears.

For a spreadsheet, select clients under Clients and choose Export CSV; owners and admins can do this. For a complete copy with every booking, the owner opens Settings → Client data and chooses Export client book, confirming with their password. Both work while the workspace is read-only.

No. revoo.me is the software the studio uses for its booking page and its calendar. Times, prices, cancellations and anything about your visit are the studio's to decide, and we cannot confirm, move or cancel an appointment for you. The studio's contact details are on its booking page.

If you entered an email address when booking, the confirmation email has a link to cancel. Opening it cancels the booking straight away. It works until the studio's cancellation deadline; after that, or to move the booking to another time, contact the studio. Only the studio can move an appointment.

Confirmations go by email only if you entered an email address when booking, and by text only if the studio has switched texts on. Look in your spam folder for a message with the studio's name in the subject. Some studios accept each request themselves, so yours may still be waiting for them. If in doubt, contact the studio: it can see your booking and tell you the time.

What you entered when booking — name, phone, email and your note — and your bookings with that studio: services, times, prices and whether you came. Its staff can add labels and notes, which you do not see. Each studio keeps its own record of you, and no studio can see your bookings anywhere else.

Ask the studio. It can switch off email, text messages or both on your record. After that you will not hear from it through revoo.me at all, including when a booking is moved or cancelled, so keep in touch with the studio directly. The messages are only ever about your bookings. There is no unsubscribe link, and replying STOP to a text does nothing.

Ask the studio. It decides what happens to your details and revoo.me handles them on its behalf, so the request is the studio's to carry out: it can give you a copy of your record or erase it. If you write to us instead, we tell you which studio holds your details and pass the request on. The privacy policy has the rest.